Leadership Story
Jan 8
1 min read
The Meeting That Changed Everything
I once worked with a leader whose team meetings were tense and quiet.Good people. Smart people. But disengaged.
When we reviewed his EI results, one insight stood out:➡️ His stress showed up as impatience.
He wasn’t trying to shut people down—but emotionally, that’s how it landed.
One small shift changed everything:He paused before responding and asked, “Help me understand your thinking.”
Engagement went up.Trust returned.Ideas surfaced.
That’s Emotional Intelligence in action—small behavioral shifts with big cultural impact.
Genos EI gives leaders real feedback from the people they work with—so growth is based on insight, not intention.
Comments