Johnny Knatt, SPHR
Jan 221 min read
Emotional Intelligence for Leaders
What Your Team Needs Most The Emotional Culture Index (ECI) helps leaders understand whether teams feel informed, valued, equipped—or stressed and uncertain—and where to focus first. When leaders ask teams what they need, the answers are surprisingly consistent: Clarity Respect Consistency Feeling heard Those aren’t policy issues.They’re emotional intelligence behaviors . EI shows up when leaders: Stay steady under pressure Listen without defending Address issues early and re